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ChristianeMussmacher edited this page Apr 28, 2017 · 49 revisions

General

This wiki includes

  • Social media guidelines
  • information on internal and external tester
  • testing processes
  • test devices and test equipment
  • standardized answers to frequently asked questions

Social Media

Social Media Strategy

Test user and devices

Prepaid Card Information of Testing devices

Test-Devices

Testing - General information

Supported Devices - Development

TestUser

Enquiries from public authorities

Legal Basis: Herausgabe von personenbezogenen Daten an staatliche Behörden

Finding and Deleting abusive Users

Example correspondence with authorities

User Support

Hoccer user address their queries mainly via e-mail (to info@hoccer.com or faq@hoccer.com), Social Media or the App Stores (Android Reviews / iOS Reviews). The queries deal with all sorts of topics on HOCCER's service as e.g. demand for technical support, questions about Hoccer's security precautions, features, bug reports, queries from public authorities, cooperation or business customer enquiries, feedback or critics.

General information on the brands persona or support objectives are documented in Social Media Strategy.

Collection of user questions and standardized answers for:

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