The value from is coming with a completely random number

[viniciusschneider]

Is there an existing issue for this?

• I have searched the existing issues.

Is this a problem caused by your code, or is it specifically because of the library?

• I have double-checked my code carefully.

Describe the bug.

The value from is coming with a completely random number.

Expected Behavior

The value of "from" must include the number that sent the message.

Steps to Reproduce the Bug or Issue

Receive a message and query the value from

WhatsApp Account Type

WhatsApp Business

Browser Type

Chrome

Operation System Type

Mac

Phone OS Type

iOS

WhatsApp-Web.js Version

1.34.2

WhatsApp Web Version

2.3000.1030446465

Node.js Version

v20.19.5

Authentication Strategy

LocalAuth

Additional Context

No response

[BenyFilho]

The '@lid' is an internal WhatsApp identifier used to protect user privacy, especially in groups, by hiding the real phone number in favor of an alphanumeric code. It's part of an update to make the app more secure, replacing the phone number as the primary identifier and keeping communication private, even in integrations and platforms that use WhatsApp Web.

[viniciusschneider]

Okay, but in that case, what do I need to do to get the number, since it was working?

[BenyFilho]

https://docs.wwebjs.dev/Client.html#getContactLidAndPhone

[viniciusschneider]

Okay, but what is the condition for this to occur, since it was working with a certain number of users but then this started happening?

[BenyFilho]

Okay, but what is the condition for this to occur, since it was working with a certain number of users but then this started happening?

There's no condition, just WhatsApp changes

[angmon73]

Is there a way to get the phone number? I need it to recontact customers. Thank you

[BenyFilho]

Is there a way to get the phone number? I need it to recontact customers. Thank you

You can reply using @lid there's no problem with that.
But you can use it to convert to phone number
https://docs.wwebjs.dev/Client.html#getContactLidAndPhone

[angmon73]

Is there a way to get the phone number? I need it to recontact customers. Thank you

You can reply using @lid there's no problem with that. But you can use it to convert to phone number https://docs.wwebjs.dev/Client.html#getContactLidAndPhone

Thank you. The problem is that I need to call some of them, not to reply them via whatsapp. For this reason I solved adding the following to the client.on('message') event

        try {        
            const msg_get_contact = await msg.getContact(); // crashes intermittently here
            phoneNumber = msg_get_contact.number;
        } catch (err) {
            phoneNumber = 'Number not found';
            console.error('Error. Unable to find phone number', err);
        }

But what about the possibility to be banned using this for every incoming message? I usually receive 2000 - 2500 messages per day