Sync task notification can't be cancelled or dismissed when there are errors

[mikesellt]

• I have read the above note

What version of Round Sync are you using (About -> App version)?

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2.5.6

What is your Android version, phone model and manufacturer?

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Android 12, Galaxy Note 10+

Which steps are required to reproduce this issue?

Example:

1. Open a remote
2. Select "Delete" on a folder
3. Round Sync crashes

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Remote task runs, has some errors or doesn't complete for some reason, and then the notification just stays there with the "cancel" button at the bottom, but the cancel button does nothing, and I can't dismiss the notification. A phone reboot eventually clears the notification. If I run the task manually, the task runs fine and completes successfully, but the notification for the old task is still there.

Please also enable rclone logging (Settings > Logging > Log Rclone errors). You're going to need the log for the last question.

What is your configuration (rclone.conf)?

---

[5d44cd8d-397c-4107-b79b-17f2b6a071e8]
type = alias
remote = /storage/emulated/0

[8529-121C]
type = alias
remote = /storage/8529-121C

[local-saf]
type = webdav
url = http://localhost:40404/
user = dav
pass = #####

[Syno3]
type = smb
user = #####
pass = #####
host = 10.0.0.8

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Does the same issue also occur when using the same configuration on a PC or in Termux?

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Since there are no similar notifications on a PC or Termux, I'm not sure how I would test that.

[newhinton]

Hm i have not encountered this. Is your app allowed to run in the background?

Is this a regular occurrence?

You don't need to reboot your phone though. You can go to the app's settings, and 'stop' the app. This should dismiss all stuck notifications.

[mikesellt]

Thanks for the reply. I have a task that runs nightly, and I get the stuck notification a couple times per week but not on the same days. I think it might be because sometimes I'm not at home when the task is supposed to run, and I have it set to only sync when connected to wifi. I'll try to stop the app from the settings next time and see if that clears it. That will be a usable workaround while working on a root cause.

[mikesellt]

FYI it just happened again today, and I can't clear the notification by force closing/stopping the app. I went to the app info page for Round Sync, tapped force stop on the bottom right, it told me it stopped it, but the notification remains. I recorded the screen if you're interested in seeing it. Let me know if you need any more info. For now I'm going g to change the time the task runs, as sometimes I'm not quite home when the task is currently scheduled, and I am therefore not connected to wifi when it runs.